AllowanceGo
PRIVACY POLICY
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Welcome to AllowanceGo!
AllowanceGo values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it and, if necessary, with whom we share it.
This Privacy Policy explains how AllowanceGo handles information when you use the App, including optional features you choose to enable. By accepting the Terms and Conditions, you agree to the rules governing your use of AllowanceGo and its features. Use of the platform is also subject to our terms and conditions. In this privacy policy, the words "platform" and "application" refer to the AllowanceGo mobile application, "we", "us", "our", and "AllowanceGo", refers to AllowanceGo, and "you", and "user", refers to you, the user of AllowanceGo.
This privacy policy may change from time to time. Please check the policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable national and international privacy and data protection laws and regulations.
1. GENERAL INFORMATION
1.1. The personal data of the users that are collected and processed through the platform:
- AllowanceGo mobile application (Available on the App Store).
Will be under responsibility and in charge of:
- AllowanceGo, operated by Samie Syed, 61A Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.
- E-mail: privacy@allowancego.app
2. HOW WE OBTAIN YOUR CONSENT
2.1. AllowanceGo provides optional features that involve the backup, synchronisation or sharing of information. Where consent is the applicable legal basis, it will be requested through a clear affirmative action after you have received understandable information about the relevant purpose, information involved and recipients. Downloading or using the App, or acknowledging this Privacy Policy, does not by itself constitute consent to all processing activities.
2.2. Features involving a child's profile or family information should be enabled and managed by a parent or legal guardian. Depending on the feature and applicable law, you may provide consent or authorisation when you:
- enable iCloud backup using your Apple Account;
- enable same-account device synchronisation or request restoration of a backup;
- enable Family Sync or connect supported Apple devices;
- invite another Apple Account to access and synchronise a selected child's profile through private iCloud sharing, or accept an invitation to participate;
- create, manage or delete backups using the App's available controls;
- export, save or share a backup file with a location or recipient of your choice;
- enable approval alerts or other supported notifications and grant any required device permissions;
- initiate the Family Sync trial or purchase AllowanceGo Family Plus, authorising the relevant app store and RevenueCat to process information necessary to manage the purchase and unlock the corresponding features; or
- expressly activate another optional feature after receiving information about the processing required to provide it.
2.3. These actions may constitute consent, permission or a request to perform an operation, depending on the circumstances. They do not automatically constitute legal consent for every associated processing activity. Where separate consent is required, we will request it specifically rather than treating a device permission, purchase or general acceptance of this Privacy Policy as sufficient.
2.4. Family information remains stored locally on your device unless you enable optional backup or synchronisation. When enabled, cloud copies are stored through your family's own Apple iCloud account, rather than on developer-controlled infrastructure. AllowanceGo does not receive or have administrative access to the contents of those backups or privately shared profiles. Private family sharing includes only the selected child's profile and excludes parental PINs, purchase records and other children's profiles.
2.5. Our approach to consent takes account of applicable data protection requirements in the United Kingdom, the European Economic Area, Taiwan, Australia, New Zealand, Canada, Switzerland, Hong Kong, Singapore, Japan and South Korea. These include, where applicable, the GDPR and UK GDPR, Taiwan's Personal Data Protection Act, Australia's Privacy Act 1988, New Zealand's Privacy Act 2020, Canadian federal and provincial privacy legislation, Switzerland's Federal Act on Data Protection, Hong Kong's Personal Data (Privacy) Ordinance, Singapore's Personal Data Protection Act, Japan's Act on the Protection of Personal Information and South Korea's Personal Information Protection Act.
2.6. Where consent is required or relied upon, we will obtain it in the form required by the applicable law, with sufficient information to understand the proposed processing and a meaningful opportunity to choose. Consent will be specific to the relevant purposes and will not automatically extend to unrelated uses, additional recipients or other optional features. Separate or express consent, additional notices and parental or legal-representative authorisation will be obtained where required, taking account of the child's age, capacity and applicable local requirements.
2.7. Consent is not the legal basis for every operation associated with AllowanceGo. Depending on the purpose and applicable law, certain processing may instead be permitted because it is necessary to provide a requested service, perform a contract, comply with legal obligations or satisfy another recognised legal ground or statutory exception. The legal basis will be assessed for each activity under the applicable law.
2.8. You may refuse optional processing based on consent without losing access to functions that do not require it. You may also withdraw consent by disabling the relevant feature, revoking applicable permissions through your device or third-party account settings, or contacting us using the details provided in this Privacy Policy. Withdrawal will be handled in accordance with applicable law and will not affect the lawfulness of processing carried out before withdrawal. It may, however, prevent the affected feature from continuing to operate.
2.9. Disabling backup or synchronisation does not automatically delete existing cloud backups, copies already shared with invited family members or files you have exported. You can view and delete individual backups under Backup history in the App. Additional steps may be necessary through your Apple Account, or with recipients of files you have shared. Where international transfers require additional information, safeguards or separate consent, those requirements will be addressed separately.
3. TYPES OF DATA COLLECTED
3.1. AllowanceGo is designed to minimise the collection of personal data. The App does not require users to create or register an AllowanceGo account, and family information is generally stored locally on the user's device. However, certain information may be provided, generated, accessed, stored or processed when a parent, guardian or other authorised user chooses to use particular features of the App, including the activities described in the Consent section of this Privacy Policy.
The categories of information that may be processed in connection with AllowanceGo include the following:
3.2. Family and Child Profile Information
Parents or guardians may create and manage child profiles within AllowanceGo. Depending on how the App is used, these profiles may contain information entered by the parent or guardian, including profile names or identifiers, pocket-money information, savings goals, money records, missions or chores, rewards, stars earned, progress information and avatar selections. New child profiles are given a generated buddy nickname rather than a typed name.
This information is ordinarily stored locally on the device. AllowanceGo does not maintain a developer-controlled database containing child profiles or family budgeting information.
3.3. Mission, Reward and Savings Information
When using AllowanceGo, users may create or generate information relating to custom or recurring missions, chores, completion status, stars, rewards, pocket money, savings goals and related progress or transaction records.
This information forms part of the family's App data and is generally maintained locally unless the parent or guardian chooses to enable an optional backup or synchronisation feature.
3.4. Backup and Synchronisation Data
If a parent or guardian enables cloud backup or device synchronisation, the relevant family data may be copied to the family's own Apple iCloud account. Depending on the features used, a backup may contain child profile information, missions, rewards, money records, savings goals, progress and avatar information. If Parent Lock is used, a backup also includes the Parent PIN, stored as a salted, non-reversible digest rather than as plain text.
AllowanceGo reads and writes this information only as necessary to provide backup, restoration and supported device-synchronisation functionality. AllowanceGo does not receive the contents of these backups into developer-controlled infrastructure and does not provide itself with an administrative dashboard through which the contents can be viewed.
3.5. Private Family Sharing Information
On supported iOS devices, a parent may invite another Apple Account to synchronise a selected child's profile through private iCloud sharing using CloudKit. Information shared through this functionality may include the selected child's money records, goals, missions, rewards and avatar choices.
Parent PINs, purchase records and profiles belonging to other children are excluded from this sharing. The shared information is handled through Apple's iCloud infrastructure, and AllowanceGo does not maintain developer access to the contents of the privately shared profile.
When a parent invites someone to Family Sync, Apple processes the recipient's Apple Account email address to create the private invitation. The inviting parent can see pending recipients. Sharing also uses account references, parent or child roles, limited connection information and the family's sync-access status. Invitation addresses are not sent to AllowanceGo or RevenueCat.
3.6. Device Connection Information
When Family Sync is used, AllowanceGo may generate or display limited information necessary to distinguish connected devices. Connected devices are represented only by a generic device type and a randomly generated six-character code. AllowanceGo does not read, collect or share the personal name assigned to the user's device.
3.7. Purchase and Entitlement Information
When a user starts a Family Plus trial or purchases the AllowanceGo Family Plus upgrade, limited purchase and entitlement information is processed through the Apple App Store and through RevenueCat.
RevenueCat may receive purchase and entitlement details, a random pseudonymous purchase identifier generated for the installation, and limited application and device information required to manage purchases and determine access to Family Plus features. This technical information includes the platform, operating system and device model, the app and SDK versions, the app identifier and locale, the storefront country, and the device's IP address, which RevenueCat may use to determine a country and does not retain in the customer profile. On Apple devices, Apple's identifier for vendors (IDFV) may also be transmitted when it is needed for receipt-related operations; it is not stored as a customer attribute.
AllowanceGo does not provide RevenueCat with child profile names or information concerning the family's budgeting, savings, spending, goals, chores, rewards or avatar selections. RevenueCat diagnostics and automatic device-identifier collection are disabled, and AllowanceGo does not set RevenueCat subscriber attributes.
The purchase identifier and this technical information are collected only to support the operation of the purchase service: to validate, restore and manage purchases and to determine access to paid features. They are not used to contact anyone, to serve advertising, to track users across other apps or websites, or to build a profile of a child or a family, and AllowanceGo has enabled no analytics, advertising or attribution integrations in RevenueCat.
New purchases are available only on devices set up for parent use and require passing the app's parental gate. Devices set up for child use do not offer purchase options. A parent can still restore eligible purchases on a child device through the parental gate.
RevenueCat also helps check existing subscription access and Family Sync trial expiry. These checks can happen automatically, including on a connected child device that cannot make purchases. They use purchase-service identifiers and limited app/device information, without sending the child's profile, goals, missions or money records.
3.8. Earlier Android Versions
AllowanceGo is currently offered for iOS through the Apple App Store. An earlier version of AllowanceGo was previously available for Android through Google Play; it has not been updated since August 2026 and is no longer distributed. Families who used that version may still hold backups in their own Google Drive account, and purchases made through Google Play remain subject to Google's terms and processes. AllowanceGo does not receive or access the contents of those backups.
3.9. Notification Information
Where supported features use Apple's push notification service, limited technical information necessary to deliver approval or family-related alerts may be processed by the App and Apple's notification infrastructure. These notifications are used to provide the requested functionality and are not intended to provide AllowanceGo with access to unrelated information stored on the user's device. Alerts contain generic text and opaque identifiers, never names, mission text or money details.
Optional reminders are scheduled on your device and may show a buddy name, mission information or subscription renewal date. Depending on your notification settings, this information may appear on the lock screen. These local reminders are separate from Apple's remote family alerts, which exclude names, mission text and money details.
3.10. Legal Document and App Version Updates
The App automatically checks the AllowanceGo website (www.allowancego.app) for the current text of the Terms and Conditions, this Privacy Policy and the Children's Privacy Notice, and for information about the latest available version of the App. It downloads public text only, in your selected app language, and keeps a copy on your device for offline use. These requests do not include family records, purchase identifiers or policy acceptance records. As with any ordinary internet request, the server being contacted receives your device's IP address.
These are background requests for public files made within the App; you do not need to visit the marketing website. IONOS hosts these files and receives the technical information needed to serve the request, such as the requested file, access time and any network-client information supplied with the request. No child or family App records are uploaded.
The app downloads public service announcements and uses your device region or available store country, language and platform to select relevant messages on your device. This does not use precise location. Dismissal choices stay on the device; we do not receive a record of whether you read or dismissed an announcement.
3.11. Exported or Shared Backup Files
Users may choose to export, save or share a backup file themselves. When doing so, the user determines where the file is stored and, if it is shared, who receives it. Information contained in such a file will depend on the family information included in the backup.
Once a user chooses an external storage location, application or recipient, the handling of the exported file may be subject to the practices of that destination or recipient. AllowanceGo does not control storage locations or recipients independently selected by the user.
Exported backup files are not password-encrypted by AllowanceGo. Anyone who can open a file may be able to read its family information. Store and share these files carefully.
3.12. Information AllowanceGo Does Not Collect
AllowanceGo does not require an AllowanceGo user account and is designed so that the developer does not receive or maintain a central copy of the family's child profiles, pocket-money records, savings information, missions, chores, rewards or avatar information. Cloud backup and synchronisation features are optional and remain disabled unless activated by a parent or guardian. AllowanceGo does not show third-party advertisements or embed behavioural-analytics or crash-reporting SDKs in the App. Limited purchase processing is described in section 3.7 and hosting of public-file requests in sections 3.10, 4.11 and 6.5.
3.13. Apple Age Checks
On supported Apple devices, AllowanceGo asks Apple for age-range information to help restrict adult-only controls. It keeps an adult, under-18 or unknown result, together with a technical account reference, on the device. We do not receive a date of birth. Checks can happen when the app opens or becomes active again. This information is excluded from family backups and shared profiles.
3.14. Local Acknowledgements and Setup Choices
The app also saves policy acknowledgements and setup choices locally. Some of these records accompany your own backups so they can be restored. They are not included in privately shared child profiles.
4. DATA RETENTION
4.1. AllowanceGo is designed to minimise both the collection and retention of personal data. Because most family information is stored locally on the user's device or, when optional backup or synchronisation features are enabled, within the family's own Apple iCloud account, AllowanceGo generally does not maintain copies of this information on developer-controlled servers.
The retention of information depends on the type of data, the features selected by the parent or guardian, and the third-party services used to provide those features.
4.2. Family and Child Profile Information
Child profiles and related family information, including profile names or identifiers, pocket-money information, savings goals, money records, missions, chores, rewards, stars, progress information and avatar selections, are generally stored locally on the user's device.
This information remains on the device for as long as it is maintained by the user within the App and may be deleted or modified through the functionality made available by AllowanceGo. Information may also cease to be available if the App or its local data is removed from the device, subject to any backups independently maintained by the user.
4.3. Mission, Reward and Savings Information
Information relating to missions, chores, completion history, rewards, stars, pocket money, savings goals and associated records is retained locally as part of the family's AllowanceGo data for as long as the relevant information remains in the App.
Users may modify or delete applicable information through the available App functionality. Where such information has also been included in a cloud backup, deleting the local information may not automatically delete previously created backup copies.
4.4. Backup and Synchronisation Data
When optional iCloud backup is enabled, copies of applicable family information may remain in the user's own cloud account until they are deleted by the user, replaced or otherwise removed in accordance with the operation and retention practices of the relevant service.
Users can view and delete individual backups through the Backup History functionality available within AllowanceGo. Disabling backup or synchronisation prevents future use of the relevant functionality but may not automatically delete backup copies that already exist.
Because these backups are stored within the family's own Apple environment rather than developer-controlled infrastructure, AllowanceGo does not independently determine how long Apple may retain information within its systems.
4.5. Private Family Sharing Information
Information shared through private iCloud sharing or CloudKit may remain available to participating Apple Accounts while the applicable sharing relationship remains active and the information continues to exist within the relevant iCloud environment.
If access is removed, sharing is discontinued or applicable information is deleted, subsequent availability and residual retention are governed by the technical operation of Apple's iCloud and CloudKit services. AllowanceGo does not maintain a separate developer-controlled copy of privately shared child-profile information.
4.6. Device Connection Information
Generic device-type information and randomly generated six-character codes used in connection with Family Sync are retained only as necessary to identify and manage supported device connections. Such information may cease to be used or displayed when the applicable connection or synchronisation relationship is removed or otherwise terminated.
AllowanceGo does not retain the personal name assigned to the user's device because the App does not read or share that information.
4.7. Purchase and Entitlement Information
Information relating to the Family Plus trial, purchase and entitlement status may be retained for as long as reasonably necessary to verify the purchase, maintain access to purchased features, restore purchases, administer entitlements, resolve purchase-related issues and comply with applicable financial, accounting or legal requirements.
Certain purchase and entitlement information may also be retained independently by RevenueCat or Apple in accordance with their respective retention practices. AllowanceGo does not control the retention periods applied by those providers to information maintained within their own systems.
To request access to or deletion of a RevenueCat purchase record, a parent or guardian can contact privacy@allowancego.app. We may ask for the RevenueCat App User ID or the App Store transaction reference needed to locate the record. Do not send payment-card details. We will request deletion from RevenueCat unless the record must be retained for a legal, tax, accounting, fraud-prevention or dispute purpose. Deleting a RevenueCat record does not cancel a purchase or guarantee that Apple will delete its separate store records.
4.8. Backups and Records from Earlier Android Versions
Backups created by earlier Android versions of AllowanceGo remain in the family's own Google Drive account until the family deletes them, which can be done through Google's own tools. Google may independently retain information associated with the family's Google Account, and records of purchases made through Google Play, in accordance with its own practices.
4.9. Notification Information
Technical information used in connection with push notifications is retained only for as long as reasonably necessary to support the applicable notification functionality. Information independently processed or retained by Apple in connection with its push notification infrastructure is subject to Apple's own retention practices.
4.10. Exported or Shared Backup Files
AllowanceGo does not determine the retention period for backup files that a user voluntarily exports, saves or shares outside the App. Such files may remain in the storage location, third-party service, device or possession of a recipient selected by the user until the user or applicable recipient deletes them or the relevant service removes them.
Users are responsible for managing copies that they independently export or share, including determining when those copies should be deleted.
4.11. Legal Document and App Version Requests
AllowanceGo does not keep its own record of the requests described in section 3.10 and does not access or use hosting logs. IONOS's published Web Hosting information states that technical visitor data is anonymised as it is collected, stored for eight weeks, and not transferred outside the European Union for that processing. IONOS describes the purposes as hosting security, stability and service quality. This describes the provider's published Web Hosting processing; it does not mean that AllowanceGo stores child or family App records on the website. Provider information: https://www.ionos.co.uk/help/data-protection/data-processing-by-your-ionos-product/data-processing-by-web-hosting-products/.
4.12. Correspondence
If you email us, we keep that correspondence only for as long as it is needed to deal with your enquiry, and for no longer than 24 months, after which it is deleted. If a child sends us personal content, we remove that content promptly.
If you contact support, we receive your email address and the information you choose to send. The app may prepare its version, an error reference or a purchase-support code in the email draft. That code can link your message to your purchase-service record. You can review the message before sending it.
4.13. Deletion and Residual Retention
Where AllowanceGo provides controls for deleting particular information or backups, users may use those controls to manage their data. Because family information may exist in multiple locations selected by the user, deleting information from one device does not necessarily remove copies contained in another device, an existing cloud backup, a privately shared iCloud environment or an independently exported backup file.
Where information is processed by Apple, RevenueCat or another third-party provider, deletion and residual retention may also be subject to that provider's technical systems, backup cycles and retention practices.
5. PURPOSES OF DATA COLLECTION
5.1. AllowanceGo processes information only to the extent necessary to provide, maintain and support the features selected by users and to enable the App to operate as a pocket-money, chores, rewards and savings management tool for families. AllowanceGo does not collect or use family information for advertising, behavioural profiling or unrelated commercial purposes.
The purposes for which each category of information may be processed include the following:
5.2. Family and Child Profile Information
Family and child profile information is processed to create and maintain the family experience within AllowanceGo and to allow parents or guardians to organise and manage individual child profiles. This information enables the App to associate missions, chores, stars, rewards, pocket money, savings goals, progress and avatar selections with the appropriate profile and to display that information to the family.
This information is primarily processed locally on the user's device and is not collected into a developer-controlled database.
5.3. Mission, Reward and Savings Information
Information concerning missions, chores, completion status, stars, rewards, pocket money, savings goals and related records is processed to provide the core functionality of AllowanceGo. This includes enabling parents or guardians to create and manage missions, record completed activities, assign or track rewards, manage pocket money, establish savings goals and monitor progress within the App.
The information may also be used by the App to maintain accurate records and reflect changes made by authorised family users.
5.4. Backup and Synchronisation Data
When a parent or guardian voluntarily enables backup or synchronisation, applicable family information is processed for the purpose of creating backups, restoring App information and keeping supported devices using the same account synchronised.
These functions may use the family's Apple iCloud environment and are used only when the applicable functionality is enabled by the user.
AllowanceGo does not use the contents of cloud backups for advertising, profiling, analytics or independent commercial purposes.
5.5. Private Family Sharing Information
When private iCloud sharing is enabled, information from the selected child's profile is processed to allow invited Apple Accounts to participate in the management and synchronisation of that profile.
This may allow authorised participants to receive and update the selected child's money records, savings goals, missions, rewards and avatar choices across supported devices. The purpose of this processing is limited to providing the private family-sharing functionality requested by the parent or guardian.
Parent PINs, purchase records and profiles of children who have not been selected for sharing are excluded from this functionality.
5.6. Device Connection Information
Generic device-type information and randomly generated six-character codes are used to identify and distinguish devices participating in Family Sync without requiring AllowanceGo to access or display the personal name assigned to a device.
This information is processed to establish, maintain and manage device connections, assist users in recognising connected devices and support the proper operation of synchronisation functionality.
5.7. Purchase and Entitlement Information
Purchase and entitlement information is processed to facilitate and verify the Family Plus trial or subscription, determine whether Family Plus features should be unlocked, maintain access to purchased functionality and support the restoration of purchases where applicable.
RevenueCat may process limited purchase, entitlement, app and device information, together with a random pseudonymous purchase identifier, for the purpose of managing these purchase entitlements. The Apple App Store may separately process information necessary to complete and administer the applicable transaction.
This information is not used to provide RevenueCat with access to child profile names, budgeting information, savings, spending records, goals, chores, rewards or avatar information.
5.8. Notification Information
Limited technical information associated with push notifications may be processed to deliver approval alerts and other family-related notifications supported by the App.
This information is used to route and provide the requested notifications and to support the operation of features that depend on such alerts. It is not used by AllowanceGo for behavioural advertising or unrelated marketing purposes.
5.9. Exported or Shared Backup Files
When a user chooses to export, save or share a backup file, the information contained in that file is processed to create the requested portable copy and allow the user to save, transfer or share it through a destination of their choice.
AllowanceGo does not determine the purpose for which an independently selected recipient subsequently uses a file, nor does it control third-party storage locations or services selected by the user.
5.10. Legal Document and App Version Updates
Requests to the AllowanceGo website described in section 3.10 are made to show you the current legal documents in your selected language, including when you are offline, and to tell you when a newer version of the App is available.
5.11. Operational, Security and Legal Purposes
To the limited extent applicable, information associated with the operation of AllowanceGo may also be processed where reasonably necessary to maintain the functionality, integrity and security of the App; prevent or address technical problems, misuse or unauthorised access; respond to user-initiated requests concerning App functionality or purchases; administer purchased features; protect the rights and security of users and the App; and comply with applicable legal obligations or valid requests from competent authorities.
6. THIRD-PARTY SERVICES
6.1. AllowanceGo relies on a limited number of third-party service providers to operate certain features of the App. These providers may process limited information when a user activates or uses the relevant functionality. AllowanceGo does not permit these providers to access family or child information except where technically necessary for the specific user-requested feature.
6.2. Apple Services. AllowanceGo may use Apple iCloud and CloudKit for optional backups, device synchronisation and private family sharing, as well as Apple's push notification services for approval and family-related alerts. Purchases may also be processed through the Apple App Store. Information processed by these services is handled by Apple in accordance with its own privacy practices.
6.3. RevenueCat. AllowanceGo uses RevenueCat to manage purchases and determine access to Family Plus features. RevenueCat may process purchase and entitlement information, a randomly generated pseudonymous purchase identifier, and the limited app and device information described in section 3.7, including the device's IP address, which may be used to determine a country and is not retained in the customer profile, and on Apple devices the identifier for vendors when it is needed for receipt-related operations. AllowanceGo disables RevenueCat diagnostics and automatic device-identifier collection, does not set subscriber attributes and has enabled no analytics, advertising or attribution integrations. These identifiers are used only to validate, restore and manage purchases and are not used to contact anyone, to serve advertising or to build a profile. RevenueCat does not receive child profile names or information concerning budgeting, savings, spending, goals, chores, rewards or avatar selections.
6.4. These third-party providers may process information on their own systems and under their respective privacy policies. AllowanceGo does not control their independent data-processing, security or retention practices. Users are encouraged to review the privacy information provided by the applicable third-party service before enabling optional features that rely on it.
6.5. IONOS hosts the public legal and app-version files described in section 3.10. Its handling of technical file requests is described in section 4.11. IONOS also publishes a separate SiteAnalytics notice describing cookie-free website statistics based on log files or website pixels, with IP addresses anonymised after transmission. The App does not load marketing pages or tracking pixels for its legal-document and version checks. No child or family App records are sent in those requests. Provider information: https://www.ionos.co.uk/help/data-protection/data-processing-by-your-ionos-product/data-processing-by-siteanalytics/.
7. PROTECTING YOUR INFORMATION
7.1. We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognised security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at AllowanceGo strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorised third parties, unless we have your explicit consent or are required by law to do so.
7.2. App data is held in the App's own storage area on your device, protected by the operating system's separation between apps and by any device passcode or device encryption you have enabled. Parent Lock is a supervision feature intended to stop a child reaching protected actions casually. Because the Parent PIN is only four digits, it is not a security control against someone who has full access to an unlocked device or to a backup file, and you should not reuse a PIN you rely on elsewhere.
8. DATA BREACH NOTIFICATIONS
8.1. In the event of a security breach that compromises the confidentiality of our users' personal data, AllowanceGo undertakes to notify those affected in a timely manner and in accordance with applicable law. Because AllowanceGo does not hold user accounts or contact details, notification will be made through a notice in the App and on the AllowanceGo website and, where we hold a means of contact such as an email you have sent us, directly. We will take all reasonable measures to protect the information and remedy any situation that jeopardises the security of your data.
9. INTERNATIONAL DATA TRANSFER
9.1. AllowanceGo is intended for users in multiple countries, including the United Kingdom, the European Economic Area, Taiwan, Australia, New Zealand, Canada, Switzerland, Hong Kong, Singapore, Japan and South Korea. Because certain features rely on third-party providers with infrastructure and operations in different jurisdictions, limited information may be processed, stored or transferred outside the country in which a user is located.
9.2. Such international processing may occur in connection with services provided by Apple, including iCloud, CloudKit, push notifications and the App Store, and by RevenueCat for purchase and entitlement management. These providers may process information in countries where they or their service providers maintain infrastructure, subject to their respective privacy practices and applicable data protection requirements.
9.3. AllowanceGo does not transfer family or child profile information to developer-controlled servers in other countries. Where optional cloud backup, synchronisation or private family sharing is enabled, applicable information is stored or processed through the user's own Apple environment as necessary to provide the selected functionality.
9.4. Where an international transfer of personal data is subject to applicable data protection law, appropriate safeguards or recognised transfer mechanisms will be used where required, including applicable adequacy decisions, standard contractual protections or other legally recognised safeguards.
10. PRIVACY RIGHTS
10.1. Depending on your location, you may have certain rights regarding your personal information under applicable privacy and data protection laws, including those of the United Kingdom, European Economic Area, Taiwan, Australia, New Zealand, Canada, Switzerland, Hong Kong, Singapore, Japan and South Korea. The specific rights available to you may vary depending on your jurisdiction, the type of information involved and the circumstances of the processing.
10.2. Subject to applicable law and any applicable exceptions, your rights may include:
- Right to Access and Information: Request confirmation as to whether personal information concerning you is being processed, obtain information about how it is used, and request access to or a copy of that information.
- Right to Correction: Request the correction, updating or completion of personal information that is inaccurate, incomplete or outdated.
- Right to Deletion: Request deletion of personal information where the applicable legal requirements are satisfied.
- Right to Restrict or Stop Processing: Request that certain collection, use, disclosure or other processing of your personal information be restricted, suspended or discontinued where this right is available.
- Right to Object: Object to certain types of processing where permitted by applicable law.
- Right to Data Portability: Where recognised by applicable law, request eligible personal information in a structured or commonly used format or request its transmission to another organisation where technically feasible.
- Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
- Right to Manage Local, Backup and Shared Data: Manage or delete information stored locally through the App and, where applicable, manage backups, synchronisation and privately shared information through AllowanceGo or the relevant Apple services.
- Right to Complain: Submit a privacy-related complaint to AllowanceGo and, where applicable, lodge a complaint with the competent privacy, data protection or supervisory authority in your jurisdiction.
10.3. To exercise an applicable privacy right or submit a complaint, you may contact us using the contact information provided in this Privacy Policy. Your request should identify the right you wish to exercise and provide sufficient information for us to understand and process the request. Where reasonably necessary, we may request additional information to verify your identity, protect information from unauthorised disclosure, or confirm your authority to make a request on behalf of another person.
10.4. AllowanceGo does not require users to create an account, and most family information is stored locally on the user's device or, when optional features are enabled, within the user's own Apple iCloud environment. As a result, we may not possess or have the technical ability to access certain information. Where appropriate, we may provide instructions for managing or deleting such information directly through the App, your device or the applicable third-party service.
10.5. We will respond to valid privacy requests within the period required by the law applicable to the requester. Depending on the jurisdiction, applicable response periods may differ according to the type and complexity of the request. Where permitted by law, a response period may be extended when reasonably necessary, and we will provide notice of any extension where required.
10.6. If we are unable to fulfil a request, in whole or in part, we will provide an explanation where required by applicable law and inform you of any available complaint or review mechanisms. You may also have the right to contact the competent privacy or data protection authority in your jurisdiction if you believe that your personal information has been handled unlawfully or that your privacy rights have not been appropriately addressed. The supervisory authority for the United Kingdom is the Information Commissioner's Office (ICO).
10.7. On supported iOS devices, a parent or guardian can use "Delete all data" to delete all profile data and history from this device. Compatible linked devices remove the affected profiles when they next synchronise. A minimal reset record and sharing metadata remain in iCloud so offline linked devices can process the deletion; the deleted profile content is removed. Unlinked copies, exported files, purchases and records held separately by Apple or RevenueCat are not erased by this action. A working iCloud connection is required. If deletion is interrupted or fails, keep the same iCloud account signed in and retry. Uninstalling the App or choosing a local reset does not perform this iCloud deletion.
Deleting family data does not cancel a subscription or reset trial eligibility. Purchase and trial records, the device's age-safety result, installation identifier and language preference are kept separately from deleted profiles. A limited trial-eligibility record may also remain in your private iCloud storage to prevent repeated trials.
11. CHILDREN'S ONLINE PRIVACY PROTECTION
11.1. AllowanceGo is designed for families and may be used by children under the supervision of a parent or legal guardian. We are committed to protecting children's privacy and limiting the collection and use of their personal information. For more information about how children's information is handled, the choices available to parents and guardians, and children's privacy rights, please review our Children's Privacy Notice.
11.2. AllowanceGo does not ask children to create an online account or to provide an email address, postal address, precise location, photograph or voice recording. We do not receive or store child profile names, missions, goals, rewards, savings information, pocket-money records or avatar information on developer-controlled servers.
11.3. A parent or guardian can, at any time: review the information held in the App on their device; stop further information being entered, by turning features off in the Parent Area or by removing the App; delete information, using the in-app reset and clear features, by deleting a profile (on the owner's device this also deletes its Family Sync copy in iCloud), by deleting backups under Backup History, or by uninstalling the App; and contact us to ask about any information we may hold.
11.4. If you believe a child has provided personal information to us outside the App, such as by contacting support, please contact us so we can review and delete it.
12. THIRD PARTIES
12.1. Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information that AllowanceGo collects from you. If you disclose your information to third parties, whether other users or third parties, different rules may apply to their use or disclosure of the information you disclose to them. AllowanceGo does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. AllowanceGo is not responsible for the privacy or security practices of other websites, platforms or services, including those linked from our platform. Please review the privacy policies of any third-party websites, platforms or services you access through the AllowanceGo platform.
13. CHANGES TO PRIVACY POLICY
13.1. We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users through any electronic means and posted on the platform.
14. CONTACT INFORMATION
14.1. If you have questions or concerns about this privacy policy and the handling and security of your data, please contact us through our contact information below:
AllowanceGo, operated by Samie Syed, 61A Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.
E-mail: privacy@allowancego.app